All orders should be received through our website no later than 3:00 PM of the business day prior to your requested date of delivery. Orders placed after the order deadline WILL not be fulfilled.
All orders for Saturday and Sunday must be received through our website no later than 3:00 pm two business days prior, typically Thursday. Orders placed after the order deadline will not be fulfilled.
Certain speciality items and requests may require additional notice and cannot be directly ordered online. Please contact customer service to order your customized menu items.
Choosing the reusable option helps us meet our ongoing pursuit to better serve both our customers and the environment, we use sturdy lightweight environmentally friendly melamine serving trays and bowls as well as stainless steel chafing stand inserts. In order to maintain our inventory level we would appreciate you separating Marigolds and Onions trays, bowls, pans and thermoses from any other caterer’s equipment. Our driver will return to pick-up Marigolds and Onions equipment within two business days of your delivery. A replacement fee will apply to trays, bowls, inserts and thermoses that cannot be accounted for.
In the extended descriptions of all menu items you will find symbols indicating what allergens are contained or maybe contained in each of our menu items.
Please note, we take every precaution necessary to prevent cross contamination and ensure that the website information is accurate. Nevertheless, Marigolds and Onions cannot accept liability or responsibility for any allergic reaction, caused by any items consumed.
Have food, will travel.
We typically deliver in the Greater Toronto Area, but we can deliver to most of Southern Ontario. Deliveries across international or provincial borders are not available at this time.
Delivery charges applies to all of our orders and will vary depending on your location and time of delivery. When you are checking out, please refer to the shipping tool to estimate your delivery charge.
There is no minimum number of guests that we will cater for. However, a $50.00 order is required, before taxes and delivery.
We will always do our utmost to deliver at the time requested. However, a 30 minute window prior to the delivery is required.
Our drivers deliver more than one delivery at a time. They are instructed to leave your delivery in a central area in its original packaging. If you require assistance to set-up, please speak with customer service who can assist you in arranging staffing.
We will always do our utmost to accommodate any changes you have. You can make changes to your order online, subject to approval, until 2:00 pm on the date prior to your weekday delivery. When you make a change, the original order will be re-opened in your cart for you to make any changes you like.
We will always do our utmost to accommodate any changes you have. You can make changes to your order online, subject to approval, until 2:00 pm on the Thursday prior to your weekend delivery. When you make a change, the original order will be re-opened in your cart for you to make any changes you like.
We do understand that cancellation happen. We must receive your request to cancel an order no later than 12:00 pm on the day prior to your date of delivery, or Thursday prior for any weekend orders. Any items that require advanced notice, such as cakes or cool & warm bites, cannot be removed or cancelled without approval by our customer service representatives or account manager.
We do not offer any returns or exchanges on orders. However, we will always do our utmost to correct any issues that may arise during your delivery.